Contact
The way to reach PondCo is by email: [email protected]. We read everything and reply to substantive messages as promptly as we can.
Corrections
If a guide has something wrong — a threshold, a formula, an outdated practice — tell us which page and which passage, and what the correct information is. Corrections backed by a source (a manufacturer specification, an extension-service publication, your own measured results) are the fastest to verify and fix.
Topic suggestions
Tell us what you are trying to do with your pond and where you got stuck. Specific beats general: "how do I size a filter for a 2,000-gallon pond with eight koi" shapes a guide; "more pond stuff" does not.
What we cannot do
We cannot diagnose your specific pond's problem in detail by email, design a pond for your yard, or advise on electrical or construction work — those need local professionals who can see the site. We also do not operate a phone line or a shop; email is the channel.
Privacy note
If you email us, we use your message and address only to respond and, where relevant, to improve the site. We do not sell contact information or add correspondents to marketing lists. See the privacy policy.